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1800 209 9191

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Monday to Friday: 9AM to 6PM – IST

+91 8069440017

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Level 1: Customer care/Complaints
Level 2: Head of Customer Service
Level 3: Compliance Officer
Level 4: CEO
Principal Officer (For purpose of Research Analyst activities)

Kindly Note: The above table is also the Grievance Redressal/Escalation Matrix for KSL’s activities as a Research Analyst.

Note: Above contacts will be available from 9 a.m. to 6 p.m. on all trading days.

In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:

• SEBI at https://scores.sebi.gov.in

• SMARTODR Dispute Website: https://smartodr.in

*Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES portal and the process for handling/monitoring of complaints received through SCORES platform is also set out vide this flowchart

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