Why is there a mismatch of profit and loss and the quantity of my open positions on InstaTrade and the Neo App/Web?

• If you don’t square off your position from InstaTrade, the positions on InstaTrade will not get updated.
• Due to this, there will be a mismatch of profit and loss, and the quantity of your open positions, on InstaTrade and the Neo App/Web.
• We recommend you modify, cancel and square off trades within InstaTrade, so that the positions taken on InstaTrade reflect the right quantity and P&L.

Important Points to remember:

• Only trades that are executed using InstaTrade, will reflect on InstaTrade.

• If you don’t square off your position from InstaTrade, the positions on InstaTrade will not get updated. This will lead to a mismatch of profit and loss, and the quantity of your open positions, on InstaTrade and the Neo App/Web.

• A position that is not squared off from InstaTrade will still reflect as an open position until the expiry of the contract.

• If you place an order to square off your position from InstaTrade (which was not squared off from InstaTrade), it will place a short-sell order as the open quantity is zero and you are placing a square-off (sell) order. If you have sufficient margin for the fresh short-sell order, your short-sell order will be placed. However, if you do not have sufficient margin for the fresh short-sell order, your order will be rejected.