Is my order placed? / How to check my placed orders/Open Position
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On placing an order through Neo mobile/web, you will see an order confirmation screen.
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Few scenarios can arise:
o Order is completed successfully. User can view on View Positions CTA.
o Order is pending.
o Order is rejected/cancelled.
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Completed orders can be directly viewed in the Open Positions by clicking on the View Positions button. Users can also view Completed orders in Orders -> Closed ( Completed orders have a “Completed” tag on them)
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Open orders can be viewed in the Orderbook under Orders -> Open ( Open orders have a “Open” tag on them)
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Cancelled/Rejected orders can be viewed Completed orders in Orders -> Closed ( such orders have a “Cancelled/Rejected” tag on them). Users can also view the rejection/cancellation reason by clicking on any particular order.
